Build positive customer service for your brands and company. The majority of companies may say they offer good customer service, but do customers as engaged? Learn about 5 clever customer service survival tips on this webisode at YouTube....
Successfully handling risk is a measure of your contribution to your company. Lisa Shapiro our Sweets & Snacks 2015 Moderator for Managing through Change panel discussion is interviewed by Candy & Snack TODAY for the July/August 2015 issue. Ms. Shapiro is Director, Cafe & Convenience, Barnes & Noble College Booksellers,...
Nestlé has launched ‘Project Opportunity’ in the US, a career acceleration programme to help people of all ages gain work experience and strengthen their skills in food and beverage manufacturing. By 2017, the company has pledged to hire 1,000 paid interns and trainees and significantly expand the number of apprenticeship...
There are many fine training opportunities in our industry this year to build your skills. Allured Fund for Confectionery Education need-based grants provide financial help for industry members who wish to expand their food-science knowledge or confectionery skills through continuing education courses. Due dates are on the 15th of each...
Build your knowledge from experts in CPG, sweets and snacks industries at Nielsen, Chute Gerdeman, NPD Group NMI, POPAI, Impulse Marketing, California Almond Board, MyWebGrocer, FCBRED and NCA. Click to hear about category connectivity, market influencers, retail, healthy snacking and consumer trends. Sweets Insights webinars come out on Wednesdays, and...
In this LinkedIn article, Josh Turner articulates the delicate balance between delegation and hands on management for effective decision making and team success. Set vision to guide your team in achieving goals. Hands On vs. Delegation: The Leadership Style Your Team Will Respect....